SHIPPING POLICY

Shipping Policy

At GATED COMMUNITY, we are committed to ensuring that your shopping experience is seamless and fulfilling. Below is our shipping policy that outlines the important details regarding shipping and delivery:

Processing Time:

  • All orders are processed within [2-3 business days]. Please note, orders are not shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. In such cases, we will notify you via email.

Shipping Rates & Delivery:

  • Domestic Shipping: We offer flat-rate shipping for all domestic orders. Shipping times and rates vary depending on your location:
    • Standard Shipping: [4-7 business days] - $[5.00]
    • Expedited Shipping: [2-3 business days] - $[10.00]
    • Overnight Shipping: [1-2 business days] - $[16.00].

Shipping Confirmation & Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order’s progress.

Lost or Damaged Items:

  • We are not responsible for items lost or damaged during shipping. If your package arrives damaged, please contact the shipping carrier to file a claim. We will assist as much as possible to resolve the issue.

Shipping Restrictions:

  • Unfortunately, we do not ship to P.O. boxes or APO/FPO addresses.

Delays:

  • Please be aware that shipping delays may occur due to unforeseen circumstances such as weather, natural disasters, or carrier issues. We will do our best to communicate any delays that affect your order.

Questions:

  • If you have any questions regarding shipping or need assistance with your order, please contact our customer support team at GATEDCOMMUNITYNY@GMAIL.COM.